a. If the driver update software fails to download, scan, or maintain an internet connection, stop Avast On-Access Protection. Right-Click, using your mouse, on the Avast icon on the toolbar.

b. Select Stop On-Access Protection

c. Select Yes to confirm.

d. Launch the driver update software and proceed. Once you have finished scanning and downloading drivers using the driver update software, turn Avast On-Access Protection back on.